Corporate social responsibility

Updated: February 2019

Who we are

Aha! is one of the fastest-growing companies in the U.S. and the world's #1 roadmap software. We have a vision of helping people build and launch lovable products and work with conviction. We are an entirely distributed company with no physical company offices. We have team members working in locations throughout the U.S. and a few international locations.

Our responsibility

Our team at Aha! believes in taking responsibility for the impact of our business from a social, digital, and environmental perspective. We have always done our best to put people and the environment first. Our corporate responsibility program further helps us strive to be a good corporate citizen everywhere we operate.

Aha! has established the following pillars that form the base of its corporate responsibility program.

Minimize environmental impact

Aha! knows that natural resources are limited and it is important to minimize our use of them. As an entirely distributed company with no offices, Aha! already has a small carbon footprint. However, as a software-as-a-service company, we know that our data centers have an impact on the environment. For that reason, we use Amazon Web Services (AWS) data centers that are committed to running in the most environmentally friendly way possible, including a commitment to using 100% renewable energy. For more information, please go to: https://aws.amazon.com/about-aws/sustainability/.

Give back to local communities

Giving back to local communities is important to Aha! Even though we are entirely distributed, we all gather together twice a year for a company-wide meeting that we call an “onsite.” At every onsite, we either volunteer or donate (and often do both) to the community that is hosting our event. For example, we have built bikes for foster children, helped plant crops at a local food bank, and prepared meals at a shelter.

Follow humane labor practices

Aha! supports the eradication of any forced or child labor. We also do not tolerate discrimination or harassment in the workplace.

Aha! does not employ individuals younger than 18 years of age. Plus, we report annually on our commitment to the elimination of forced labor and our compliance with the UK Modern Slavery Act: https://www.aha.io/legal/security/uk-slavery-act.

Aha! is an equal employment opportunity employer that provides employment opportunities to all qualified persons without regard to age, race, color, national origin, physical or mental disability, gender, religion, sexual orientation, gender identity, marital or veteran status, condition of pregnancy, or any other legally protected characteristics. We also prohibit any discrimination or harassment on the basis of any of those characteristics.

Remain ethical in all business dealings

Aha! has a zero-tolerance policy for corruption, including bribery. Although we work in a low-risk market for those activities, we have an Anti-Bribery and Anti-Corruption Policy that explains what our team can and cannot do in their dealings with customers and suppliers.

Aha! prohibits giving or receiving any kickbacks, bribes, or similar payments of any sort. We go a step further and prohibit all gifts, gratuity, or things of value, unless pre-approved by the legal department. If employees are in doubt about anything related to corruption or bribery, they are encouraged to contact the legal department for guidance.

Protect information entrusted to us

Aha! follows the principle of using data only for the purpose it is provided. In practice, data provided under an obligation of confidence is kept confidential, personal data that is provided for a certain purpose is only used for that purpose, and we do not sell personal data to third parties.

Aha! has been ISO 27001 certified since 2016. ISO 27001 is an overarching management process to ensure that information security and operational controls are in place on an ongoing basis. This certification paired with our annual compliance audit demonstrates our commitment to information security at every level of the organization.

In 2018, we also completed our initial compliance efforts for the General Data Protection Regulation (GDPR) and, moving forward, we continue to review and enhance those efforts under direct oversight from upper management. The current state of our GDPR-compliance efforts is viewable here: https://www.aha.io/legal/security/gdpr.

We are also committed to the security of data as detailed here: https://www.aha.io/legal/security.

Aha! is committed not only to maintaining its corporate social responsibility but also to improving it. To support these efforts, Aha! has implemented the following:

Open-door policy for the team to bring items of concern or suggestions to management for consideration
Regular review/audit and updates to key policies and processes related to employment, labor, and data privacy
Ongoing monitoring of U.S. laws and regulations that are applicable to our business
Vendor management program to check on current and potential supplier adherence to the above pillars
Annual update of this corporate social responsibility page to reflect the prior year’s enhancements and plans for the coming year